FAQ's

When can I rent a storage unit?

Anytime! You can stop in our office or we have a very convenient online move in process that allows you to get your storage unit. We do ask that you stop into the office after getting your storage unit online so that we can get a copy of your drivers license and set up a gate access code. 

When can I access my storage unit?

You will have gate access to your storage unit every day of the year from 6:00 AM to 10:00 PM. 

When is my rent due?

Rent is due the 1st day of every month. We will prorate your move in and then your rent will be due on the 1st of every month until you move out of your storage unit. 

What is the difference between interior, temperature controlled, and drive up storage units?

Interior units are storage units that are located inside the building. These units are not temperature regulated but they are very convenient during those windy, cold Lehi days!

Temperature controlled units are also located inside the building, but these units are temperature regulated. These storage units are great for those extra, extra special items that the different types of weather could effect. (Example: musical instruments, paintings, etc)

Do I need to provide my own lock when I get a storage unit?

Yes! We do require that you provide a lock for your storage unit. We offer a few options in our office for purchase. 

Will my belongings be safe?

We have many security features that help keep your belongings safe. We have gated access to your storage units, individually alarmed storage units, security cameras throughout the facility, and onsite managers. 

How much notice do I need to give before I move out?

We ask for a 14 days notice before vacating your storage unit. 

Do you offer any promotions or discounts?

Call our office managers at 801-766-4777 to learn about our current promotions and specials!

What if I move out in the middle of the month?

Unfortunately, we do not prorate move outs. We highly encourage our tenants to move out towards the end of the month to get their full moneys worth. 

Do you offer auto pay?

Yes! You can set up auto pay by logging into your customer portal and setting it up through your ACH or through a credit card. 

Can I use the storage unit as an office space?

Unfortunately our storage units are for storage purposes only. 

Can I access my storage unit even when it's snowing?

Yes! We do our best to keep our driveways cleared of snow. 

Can water get into my unit?

Our driveways in the facility are shaped so that water flows away from your storage unit.

Do you require insurance?

We do require that you get property protection with us when you get a storage unit. This helps protect you in case of any incidents that could happen.